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The problem: Spam Filters

There have been cases when our subscribers have been unable to receive our emails from us due to the actions of the spam filters in their own e-mail services. This is a fairly common issue for subscriber services, but we want to make sure that you don’t miss a single alert.

The solution: Whitelisting

Simply add support@email.investorsobserver.com to your safe-senders list, and you will never miss an email. To see exactly how the process works for you, select your email service from the list below and follow the simple steps shown. We hope that takes care of it, and thank you once again for subscribing to InvestorsObserver!

Choose your email provider:

AOL Mail

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1. Find and open an email from InvestorsObserver

2. Click on the from name “InvestorsObserver”

3. Click “Add Contact” and save.

4. All done!

Yahoo!

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1. Locate an email from  InvestorsObserver or Support@InvestorsObserver.com, either in your inbox in the spam folder

2. Open the email

3. Click on the + icon next to the from name and then click add to contacts.

4. Click “Save”

5. Done already! Yahoo Mail is easy!

Gmail

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1. Locate your email from “InvestorsObserver” or “support@email.investorsobserver.com”. It may be in the promotions tab.

2. Select any InvestorsObserver email and drag it into the Primary folder:

3. When you see the pop-up asking if you would like all future emails from support@email.investorsobserver.com sent to your inbox, select “yes.”

4. You can also click on the from name “InvestorsObserver” and then click add to contacts and hit save.

Hotmail

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1. Open your Hotmail account. Key in your password, etc., as required.
2. Click “Options”
3. Click “Safe and blocked sender” under “Junk e-mail”.
4. Click “Safe senders”
5. Enter support@email.investorsobserver.com Click “Add to list”.
6. Check it’s operational by seeing that all the right boxes are checked.
7. You are done!

Comcast

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1. Click Address Book.
2. Click “New” and choose “New Contact”.
3. Enter support@email.investorsobserver.com and any additional information.
4. Click Save.
5. You are done!

Microsoft Outlook

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For 2003, 2007 and Express – Without an example email address in your inbox:
1. Select Actions from the toolbar at the top of the screen.
2. Select Junk E-mail.
3. Select Junk E-mail Options…
4. Click the Safe Sender tab.
5. Click Add.
6. Type “support@email.investorsobserver.com” to add to your safe sender list.
7. Click OK.
8. You are done!

For 2003, 2007 and Express – With an support@email.investorsobserver.com email in your inbox:
1. Open the email.
2. In the Toolbar options at the top, click the Safe Lists drop-down.
Note: This is located in the “Junk Email” section.
3. Select “Add sender to Address book”.
4. Click OK.
5. You are done!

For 2010
1. In Outlook, go to the Home tab.
2. Click the Junk button.
3. Choose “Junk E-Mail Options” from the drop-down list.
4. Go to the Safe Senders tab.
5. Click Add.
6. Enter support@email.investorsobserver.com
7. Click OK.
8. Click Apply.
9. You are done!

For 2013
1. In Outlook, go to the Home tab.
2. Click Junk > Junk Email Options.
3. Select the Safe Senders tab and click Add.
4. In the Add address or domain box, enter the email address or the domain name you want to whitelist.
5. Click OK and close the window.

Express
1. In Outlook, go to the Tools menu.
2. Select “Address Book”.
3. Click New and select New Contact from the drop-down menu.
4. Type in support@email.investorsobserver.com and include any details you want.
5. Click OK.
6. You are done!

MSN

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1.. Select Settings: Email | Junk e-mail (bottom left, just above Calendar).
2. From the E-mail settings screen, select Junk E-mail Guard.
3. Select Safe List.
Example: You can either enter support@email.investorsobserver.com or use investorsobserver.com or @investorsobserver.com to whitelist the domain.
4. Select Add.
5. You are done!

Roadrunner

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1. Open Inbox (or Junk Mail folder)

2. Select an email from InvestorsObserver

3. Click “Mark as Not Spam”

4. All done!

Mac Mail or Apple Mail (OS X and iOS devices)

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1. Open Inbox (or Junk Mail folder)

2. Select any email from “InvestorsObserver”

3. Click on the from name “InvestorsObersever and select “Add To VIP” or create new contact