Ensure You Get Every Trade Alert

The problem: Spam Filters

There have been cases when our subscribers have been unable to receive our emails from us due to the actions of the spam filters in their own e-mail services. This is a fairly common issue for subscriber services, but we want to make sure that you don’t miss a single alert.

The solution: Whitelisting

Simply add support@email.investorsobserver.com to your safe-senders list, and you will never miss an email. To see exactly how the process works for you, select your email service from the list below and follow the simple steps shown. We hope that takes care of it, and thank you once again for subscribing to InvestorsObserver!

Choose your email provider:

AOL Mail


1. Click on the “Contacts” button on the side panel.

2. Add a name (any name) in the space provided

3. Enter “support@email.investorsobserver.com” into the space provided

4. Click “Add Contact”

5. All done!



1. Locate an email from Support@InvestorsObserver.com, either in your inbox in the spam folder

2. Open the email

3. Click on the “Actions” drop down menu and select “Add Sender to Contacts”

4. Click “Save”

5. Done already! Yahoo Mail is easy!



1. Gmail has made a change recently that you may not be aware of. Your Inbox is now divided into three tabs: primary, social and promotions.

2. Locate your email from “support@email.investorsobserver.com”. It will probably be in the promotions tab.

3. Select any InvestorsObserver email and drag it into the Primary folder:

4. When you see the pop-up asking if you would like all future emails from support@email.investorsobserver.com sent to your inbox, select “yes.”

5. That should do it, but to be absolutely sure, Choose the options icon on the top-right of the Gmail page, as shown below:

6. From the drop down choose “Settings”

7. Select “Filters” from the navigation bar at the top of the page:

8. Click “Create a New Filter”

9. Type “support@email.investorsobserver.com” in the space provided

10. Click on “Create filter with this search”

11. Check the box next to “Categorize”

12. Change the choice box to “Personal”

13. Click on “Create filter”

14. All done!

Hotmail or Outlook.com


1. (Yeah, I still have a Hotmail account, too.) In the upper right hand corner of your mail window, click on the options icon as shown below:

2. In the drop down select “More Mail Settings,” this takes you to the options page.

3. Click on the “Safe and Blocked Senders”

4. Click on “Safe Senders”

5. Enter support@email.investorsobserver.com in the space provided and click “Add to List”

6. All done!



1. Log in to Comcast

2. Click on “Email”

3. Click on “Preferences”

4. Click on “Email Filters and Signatures,” located on the right side.

5. Click on “Add Filter”

6. Name the filter “observer”

7. Enter the email address “support@email.investorsobserver.com”

8. Click “Save”

9. All done!

Microsoft Outlook


1. If an email from support@email.investorsobserver.com ever goes to your junk-mail box, find the email and right-click on it.

2. Select “Junk Email > Mark as Not Junk”

3. All done!



1. Click on “Help & Settings”

2. Click “Email Settings”

3. Click on “Safe List”

4. Type “support@email.investorsobserver.com” in the space provided

5. Click “Add”

6. All done!



1. Open Inbox (or Junk Mail folder)

2. Select an email from InvestorsObserver

3. Click “Mark as Not Spam”

4. All done!

Mac Mail


1. Open Inbox (or Junk Mail folder)

2. Select an email from InvestorsObserver

3. Go to “Message” in the top tool bar

4. Click “Add Sender to Address Book” from the drop-down menu

5. All done!